Support
Multiple accounts log in as one
Fix two or more accounts signing in under the same identity. Clear accounts and re-add each one picking "Log in using a different email", plus a cache fix.
When two accounts end up signed in as the same identity, it's almost always because the "Log in using a different email" option in Microsoft's authentication window was skipped during one of the logins.
Primary fix
- Open settings (bottom right corner of the client).
- Click Clear accounts.
- Re-add each account.
- When Microsoft prompts you, always pick "Log in using a different email".
That should resolve the conflict.
If that doesn't work
There may be cached Microsoft authentication data left behind:
- Press
Windows + Rto open the Run dialog. - Type
%appdata%and confirm. - Open the
.minecraftfolder. - Delete the
npm-cachefolder. - Repeat the Clear accounts + re-add steps from above.
If accounts still merge after both, open a support ticket in our Discord.